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Jan 13

Sentiment Word Aware Multimodal Refinement for Multimodal Sentiment Analysis with ASR Errors

Multimodal sentiment analysis has attracted increasing attention and lots of models have been proposed. However, the performance of the state-of-the-art models decreases sharply when they are deployed in the real world. We find that the main reason is that real-world applications can only access the text outputs by the automatic speech recognition (ASR) models, which may be with errors because of the limitation of model capacity. Through further analysis of the ASR outputs, we find that in some cases the sentiment words, the key sentiment elements in the textual modality, are recognized as other words, which makes the sentiment of the text change and hurts the performance of multimodal sentiment models directly. To address this problem, we propose the sentiment word aware multimodal refinement model (SWRM), which can dynamically refine the erroneous sentiment words by leveraging multimodal sentiment clues. Specifically, we first use the sentiment word position detection module to obtain the most possible position of the sentiment word in the text and then utilize the multimodal sentiment word refinement module to dynamically refine the sentiment word embeddings. The refined embeddings are taken as the textual inputs of the multimodal feature fusion module to predict the sentiment labels. We conduct extensive experiments on the real-world datasets including MOSI-Speechbrain, MOSI-IBM, and MOSI-iFlytek and the results demonstrate the effectiveness of our model, which surpasses the current state-of-the-art models on three datasets. Furthermore, our approach can be adapted for other multimodal feature fusion models easily. Data and code are available at https://github.com/albertwy/SWRM.

  • 7 authors
·
Mar 1, 2022

ASR-EC Benchmark: Evaluating Large Language Models on Chinese ASR Error Correction

Automatic speech Recognition (ASR) is a fundamental and important task in the field of speech and natural language processing. It is an inherent building block in many applications such as voice assistant, speech translation, etc. Despite the advancement of ASR technologies in recent years, it is still inevitable for modern ASR systems to have a substantial number of erroneous recognition due to environmental noise, ambiguity, etc. Therefore, the error correction in ASR is crucial. Motivated by this, this paper studies ASR error correction in the Chinese language, which is one of the most popular languages and enjoys a large number of users in the world. We first create a benchmark dataset named ASR-EC that contains a wide spectrum of ASR errors generated by industry-grade ASR systems. To the best of our knowledge, it is the first Chinese ASR error correction benchmark. Then, inspired by the recent advances in large language models (LLMs), we investigate how to harness the power of LLMs to correct ASR errors. We apply LLMs to ASR error correction in three paradigms. The first paradigm is prompting, which is further categorized as zero-shot, few-shot, and multi-step. The second paradigm is finetuning, which finetunes LLMs with ASR error correction data. The third paradigm is multi-modal augmentation, which collectively utilizes the audio and ASR transcripts for error correction. Extensive experiments reveal that prompting is not effective for ASR error correction. Finetuning is effective only for a portion of LLMs. Multi-modal augmentation is the most effective method for error correction and achieves state-of-the-art performance.

  • 5 authors
·
Dec 4, 2024

Hallucinations in Neural Automatic Speech Recognition: Identifying Errors and Hallucinatory Models

Hallucinations are a type of output error produced by deep neural networks. While this has been studied in natural language processing, they have not been researched previously in automatic speech recognition. Here, we define hallucinations in ASR as transcriptions generated by a model that are semantically unrelated to the source utterance, yet still fluent and coherent. The similarity of hallucinations to probable natural language outputs of the model creates a danger of deception and impacts the credibility of the system. We show that commonly used metrics, such as word error rates, cannot differentiate between hallucinatory and non-hallucinatory models. To address this, we propose a perturbation-based method for assessing the susceptibility of an automatic speech recognition (ASR) model to hallucination at test time, which does not require access to the training dataset. We demonstrate that this method helps to distinguish between hallucinatory and non-hallucinatory models that have similar baseline word error rates. We further explore the relationship between the types of ASR errors and the types of dataset noise to determine what types of noise are most likely to create hallucinatory outputs. We devise a framework for identifying hallucinations by analysing their semantic connection with the ground truth and their fluency. Finally, we discover how to induce hallucinations with a random noise injection to the utterance.

  • 2 authors
·
Jan 3, 2024

Denoising LM: Pushing the Limits of Error Correction Models for Speech Recognition

Language models (LMs) have long been used to improve results of automatic speech recognition (ASR) systems, but they are unaware of the errors that ASR systems make. Error correction models are designed to fix ASR errors, however, they showed little improvement over traditional LMs mainly due to the lack of supervised training data. In this paper, we present Denoising LM (DLM), which is a scaled error correction model trained with vast amounts of synthetic data, significantly exceeding prior attempts meanwhile achieving new state-of-the-art ASR performance. We use text-to-speech (TTS) systems to synthesize audio, which is fed into an ASR system to produce noisy hypotheses, which are then paired with the original texts to train the DLM. DLM has several key ingredients: (i) up-scaled model and data; (ii) usage of multi-speaker TTS systems; (iii) combination of multiple noise augmentation strategies; and (iv) new decoding techniques. With a Transformer-CTC ASR, DLM achieves 1.5% word error rate (WER) on test-clean and 3.3% WER on test-other on Librispeech, which to our knowledge are the best reported numbers in the setting where no external audio data are used and even match self-supervised methods which use external audio data. Furthermore, a single DLM is applicable to different ASRs, and greatly surpassing the performance of conventional LM based beam-search rescoring. These results indicate that properly investigated error correction models have the potential to replace conventional LMs, holding the key to a new level of accuracy in ASR systems.

  • 6 authors
·
May 24, 2024

SpokenWOZ: A Large-Scale Speech-Text Benchmark for Spoken Task-Oriented Dialogue Agents

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken conversation scenarios. While several small-scale spoken TOD datasets are proposed to address robustness issues such as ASR errors, they ignore the unique challenges in spoken conversation. To tackle the limitations, we introduce SpokenWOZ, a large-scale speech-text dataset for spoken TOD, containing 8 domains, 203k turns, 5.7k dialogues and 249 hours of audios from human-to-human spoken conversations. SpokenWOZ further incorporates common spoken characteristics such as word-by-word processing and reasoning in spoken language. Based on these characteristics, we present cross-turn slot and reasoning slot detection as new challenges. We conduct experiments on various baselines, including text-modal models, newly proposed dual-modal models, and LLMs, e.g., ChatGPT. The results show that the current models still have substantial room for improvement in spoken conversation, where the most advanced dialogue state tracker only achieves 25.65% in joint goal accuracy and the SOTA end-to-end model only correctly completes the user request in 52.1% of dialogues. The dataset, code, and leaderboard are available: https://spokenwoz.github.io/SpokenWOZ-github.io/.

  • 10 authors
·
May 22, 2023

Feedback-Based Self-Learning in Large-Scale Conversational AI Agents

Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components are improved by manually transcribing and annotating data. As the scope of these systems increase to cover more scenarios and domains, manual annotation to improve the accuracy of these components becomes prohibitively costly and time consuming. In this paper, we propose a system that leverages user-system interaction feedback signals to automate learning without any manual annotation. Users here tend to modify a previous query in hopes of fixing an error in the previous turn to get the right results. These reformulations, which are often preceded by defective experiences caused by errors in ASR, NLU, ER or the application. In some cases, users may not properly formulate their requests (e.g. providing partial title of a song), but gleaning across a wider pool of users and sessions reveals the underlying recurrent patterns. Our proposed self-learning system automatically detects the errors, generate reformulations and deploys fixes to the runtime system to correct different types of errors occurring in different components of the system. In particular, we propose leveraging an absorbing Markov Chain model as a collaborative filtering mechanism in a novel attempt to mine these patterns. We show that our approach is highly scalable, and able to learn reformulations that reduce Alexa-user errors by pooling anonymized data across millions of customers. The proposed self-learning system achieves a win/loss ratio of 11.8 and effectively reduces the defect rate by more than 30% on utterance level reformulations in our production A/B tests. To the best of our knowledge, this is the first self-learning large-scale conversational AI system in production.

  • 4 authors
·
Nov 6, 2019

Failing Forward: Improving Generative Error Correction for ASR with Synthetic Data and Retrieval Augmentation

Generative Error Correction (GEC) has emerged as a powerful post-processing method to enhance the performance of Automatic Speech Recognition (ASR) systems. However, we show that GEC models struggle to generalize beyond the specific types of errors encountered during training, limiting their ability to correct new, unseen errors at test time, particularly in out-of-domain (OOD) scenarios. This phenomenon amplifies with named entities (NEs), where, in addition to insufficient contextual information or knowledge about the NEs, novel NEs keep emerging. To address these issues, we propose DARAG (Data- and Retrieval-Augmented Generative Error Correction), a novel approach designed to improve GEC for ASR in in-domain (ID) and OOD scenarios. We augment the GEC training dataset with synthetic data generated by prompting LLMs and text-to-speech models, thereby simulating additional errors from which the model can learn. For OOD scenarios, we simulate test-time errors from new domains similarly and in an unsupervised fashion. Additionally, to better handle named entities, we introduce retrieval-augmented correction by augmenting the input with entities retrieved from a database. Our approach is simple, scalable, and both domain- and language-agnostic. We experiment on multiple datasets and settings, showing that DARAG outperforms all our baselines, achieving 8\% -- 30\% relative WER improvements in ID and 10\% -- 33\% improvements in OOD settings.

  • 7 authors
·
Oct 17, 2024 2

PROFASR-BENCH: A Benchmark for Context-Conditioned ASR in High-Stakes Professional Speech

Automatic Speech Recognition (ASR) in professional settings faces challenges that existing benchmarks underplay: dense domain terminology, formal register variation, and near-zero tolerance for critical entity errors. We present ProfASR-Bench, a professional-talk evaluation suite for high-stakes applications across finance, medicine, legal, and technology. Each example pairs a natural-language prompt (domain cue and/or speaker profile) with an entity-rich target utterance, enabling controlled measurement of context-conditioned recognition. The corpus supports conventional ASR metrics alongside entity-aware scores and slice-wise reporting by accent and gender. Using representative families Whisper (encoder-decoder ASR) and Qwen-Omni (audio language models) under matched no-context, profile, domain+profile, oracle, and adversarial conditions, we find a consistent pattern: lightweight textual context produces little to no change in average word error rate (WER), even with oracle prompts, and adversarial prompts do not reliably degrade performance. We term this the context-utilization gap (CUG): current systems are nominally promptable yet underuse readily available side information. ProfASR-Bench provides a standardized context ladder, entity- and slice-aware reporting with confidence intervals, and a reproducible testbed for comparing fusion strategies across model families. Dataset: https://huggingface.co/datasets/prdeepakbabu/ProfASR-Bench Code: https://github.com/prdeepakbabu/ProfASR-Bench

  • 1 authors
·
Dec 29, 2025

A Survey on Non-Intrusive ASR Refinement: From Output-Level Correction to Full-Model Distillation

Automatic Speech Recognition (ASR) has become an integral component of modern technology, powering applications such as voice-activated assistants, transcription services, and accessibility tools. Yet ASR systems continue to struggle with the inherent variability of human speech, such as accents, dialects, and speaking styles, as well as environmental interference, including background noise. Moreover, domain-specific conversations often employ specialized terminology, which can exacerbate transcription errors. These shortcomings not only degrade raw ASR accuracy but also propagate mistakes through subsequent natural language processing pipelines. Because redesigning an ASR model is costly and time-consuming, non-intrusive refinement techniques that leave the model's architecture unchanged have become increasingly popular. In this survey, we systematically review current non-intrusive refinement approaches and group them into five classes: fusion, re-scoring, correction, distillation, and training adjustment. For each class, we outline the main methods, advantages, drawbacks, and ideal application scenarios. Beyond method classification, this work surveys adaptation techniques aimed at refining ASR in domain-specific contexts, reviews commonly used evaluation datasets along with their construction processes, and proposes a standardized set of metrics to facilitate fair comparisons. Finally, we identify open research gaps and suggest promising directions for future work. By providing this structured overview, we aim to equip researchers and practitioners with a clear foundation for developing more robust, accurate ASR refinement pipelines.

  • 6 authors
·
Aug 10, 2025

Effectiveness of Mining Audio and Text Pairs from Public Data for Improving ASR Systems for Low-Resource Languages

End-to-end (E2E) models have become the default choice for state-of-the-art speech recognition systems. Such models are trained on large amounts of labelled data, which are often not available for low-resource languages. Techniques such as self-supervised learning and transfer learning hold promise, but have not yet been effective in training accurate models. On the other hand, collecting labelled datasets on a diverse set of domains and speakers is very expensive. In this work, we demonstrate an inexpensive and effective alternative to these approaches by ``mining'' text and audio pairs for Indian languages from public sources, specifically from the public archives of All India Radio. As a key component, we adapt the Needleman-Wunsch algorithm to align sentences with corresponding audio segments given a long audio and a PDF of its transcript, while being robust to errors due to OCR, extraneous text, and non-transcribed speech. We thus create Shrutilipi, a dataset which contains over 6,400 hours of labelled audio across 12 Indian languages totalling to 4.95M sentences. On average, Shrutilipi results in a 2.3x increase over publicly available labelled data. We establish the quality of Shrutilipi with 21 human evaluators across the 12 languages. We also establish the diversity of Shrutilipi in terms of represented regions, speakers, and mentioned named entities. Significantly, we show that adding Shrutilipi to the training set of Wav2Vec models leads to an average decrease in WER of 5.8\% for 7 languages on the IndicSUPERB benchmark. For Hindi, which has the most benchmarks (7), the average WER falls from 18.8% to 13.5%. This improvement extends to efficient models: We show a 2.3% drop in WER for a Conformer model (10x smaller than Wav2Vec). Finally, we demonstrate the diversity of Shrutilipi by showing that the model trained with it is more robust to noisy input.

  • 7 authors
·
Aug 26, 2022

A Strong Baseline for Temporal Video-Text Alignment

In this paper, we consider the problem of temporally aligning the video and texts from instructional videos, specifically, given a long-term video, and associated text sentences, our goal is to determine their corresponding timestamps in the video. To this end, we establish a simple, yet strong model that adopts a Transformer-based architecture with all texts as queries, iteratively attending to the visual features, to infer the optimal timestamp. We conduct thorough experiments to investigate: (i) the effect of upgrading ASR systems to reduce errors from speech recognition, (ii) the effect of various visual-textual backbones, ranging from CLIP to S3D, to the more recent InternVideo, (iii) the effect of transforming noisy ASR transcripts into descriptive steps by prompting a large language model (LLM), to summarize the core activities within the ASR transcript as a new training dataset. As a result, our proposed simple model demonstrates superior performance on both narration alignment and procedural step grounding tasks, surpassing existing state-of-the-art methods by a significant margin on three public benchmarks, namely, 9.3% on HT-Step, 3.4% on HTM-Align and 4.7% on CrossTask. We believe the proposed model and dataset with descriptive steps can be treated as a strong baseline for future research in temporal video-text alignment. All codes, models, and the resulting dataset will be publicly released to the research community.

  • 6 authors
·
Dec 21, 2023

Quran Recitation Recognition using End-to-End Deep Learning

The Quran is the holy scripture of Islam, and its recitation is an important aspect of the religion. Recognizing the recitation of the Holy Quran automatically is a challenging task due to its unique rules that are not applied in normal speaking speeches. A lot of research has been done in this domain, but previous works have detected recitation errors as a classification task or used traditional automatic speech recognition (ASR). In this paper, we proposed a novel end-to-end deep learning model for recognizing the recitation of the Holy Quran. The proposed model is a CNN-Bidirectional GRU encoder that uses CTC as an objective function, and a character-based decoder which is a beam search decoder. Moreover, all previous works were done on small private datasets consisting of short verses and a few chapters of the Holy Quran. As a result of using private datasets, no comparisons were done. To overcome this issue, we used a public dataset that has recently been published (Ar-DAD) and contains about 37 chapters that were recited by 30 reciters, with different recitation speeds and different types of pronunciation rules. The proposed model performance was evaluated using the most common evaluation metrics in speech recognition, word error rate (WER), and character error rate (CER). The results were 8.34% WER and 2.42% CER. We hope this research will be a baseline for comparisons with future research on this public new dataset (Ar-DAD).

  • 2 authors
·
May 10, 2023

HyPoradise: An Open Baseline for Generative Speech Recognition with Large Language Models

Advancements in deep neural networks have allowed automatic speech recognition (ASR) systems to attain human parity on several publicly available clean speech datasets. However, even state-of-the-art ASR systems experience performance degradation when confronted with adverse conditions, as a well-trained acoustic model is sensitive to variations in the speech domain, e.g., background noise. Intuitively, humans address this issue by relying on their linguistic knowledge: the meaning of ambiguous spoken terms is usually inferred from contextual cues thereby reducing the dependency on the auditory system. Inspired by this observation, we introduce the first open-source benchmark to utilize external large language models (LLMs) for ASR error correction, where N-best decoding hypotheses provide informative elements for true transcription prediction. This approach is a paradigm shift from the traditional language model rescoring strategy that can only select one candidate hypothesis as the output transcription. The proposed benchmark contains a novel dataset, HyPoradise (HP), encompassing more than 334,000 pairs of N-best hypotheses and corresponding accurate transcriptions across prevalent speech domains. Given this dataset, we examine three types of error correction techniques based on LLMs with varying amounts of labeled hypotheses-transcription pairs, which gains a significant word error rate (WER) reduction. Experimental evidence demonstrates the proposed technique achieves a breakthrough by surpassing the upper bound of traditional re-ranking based methods. More surprisingly, LLM with reasonable prompt and its generative capability can even correct those tokens that are missing in N-best list. We make our results publicly accessible for reproducible pipelines with released pre-trained models, thus providing a new evaluation paradigm for ASR error correction with LLMs.

  • 6 authors
·
Sep 27, 2023