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Jan 2

Diagnosing Failure Root Causes in Platform-Orchestrated Agentic Systems: Dataset, Taxonomy, and Benchmark

Agentic systems consisting of multiple LLM-driven agents coordinating through tools and structured interactions, are increasingly deployed for complex reasoning and problem-solving tasks. At the same time, emerging low-code and template-based agent development platforms (e.g., Dify) enable users to rapidly build and orchestrate agentic systems, which we refer to as platform-orchestrated agentic systems. However, these systems are also fragile and it remains unclear how to systematically identify their potential failure root cause. This paper presents a study of root cause identification of these platform-orchestrated agentic systems. To support this initiative, we construct a dataset AgentFail containing 307 failure logs from ten agentic systems, each with fine-grained annotations linking failures to their root causes. We additionally utilize counterfactual reasoning-based repair strategy to ensure the reliability of the annotation. Building on the dataset, we develop a taxonomy that characterizes failure root causes and analyze their distribution across different platforms and task domains. Furthermore, we introduce a benchmark that leverages LLMs for automatically identifying root causes, in which we also utilize the proposed taxonomy as guidance for LLMs. Results show that the taxonomy can largely improve the performance, thereby confirming its utility. Nevertheless, the accuracy of root cause identification reaches at most 33.6%, which indicates that this task still remains challenging. In light of these results, we also provide actionable guidelines for building such agentic systems. In summary, this paper provides a reliable dataset of failure root cause for platform-orchestrated agentic systems, corresponding taxonomy and benchmark, which serves as a foundation for advancing the development of more reliable agentic systems.

  • 7 authors
·
Sep 28, 2025

DeepPsy-Agent: A Stage-Aware and Deep-Thinking Emotional Support Agent System

This paper introduces DeepPsy-Agent, an innovative psychological support system that combines the three-stage helping theory in psychology with deep learning techniques. The system consists of two core components: (1) a multi-stage response-capable dialogue model (deeppsy-chat), which enhances reasoning capabilities through stage-awareness and deep-thinking analysis to generate high-quality responses; and (2) a real-time stage transition detection model that identifies contextual shifts to guide the dialogue towards more effective intervention stages. Based on 30,000 real psychological hotline conversations, we employ AI-simulated dialogues and expert re-annotation strategies to construct a high-quality multi-turn dialogue dataset. Experimental results demonstrate that DeepPsy-Agent outperforms general-purpose large language models (LLMs) in key metrics such as problem exposure completeness, cognitive restructuring success rate, and action adoption rate. Ablation studies further validate the effectiveness of stage-awareness and deep-thinking modules, showing that stage information contributes 42.3\% to performance, while the deep-thinking module increases root-cause identification by 58.3\% and reduces ineffective suggestions by 72.1\%. This system addresses critical challenges in AI-based psychological support through dynamic dialogue management and deep reasoning, advancing intelligent mental health services.

  • 2 authors
·
Mar 20, 2025

Towards Understanding Bugs in Distributed Training and Inference Frameworks for Large Language Models

With the rapid development of large language models (LLMs), distributed training and inference frameworks like DeepSpeed have become essential for scaling model training and inference across multiple GPUs or nodes. However, the increasing complexity of these frameworks brings non-trivial software bugs, which may degrade training performance, cause unexpected failures, and result in significant resource waste. Understanding framework bugs' characteristics is fundamental for quality assurance, allowing the design of more effective debugging and repair methods. Thus, our paper conducts the first large-scale empirical analysis of 308 fixed bugs across three popular distributed training/inference frameworks: DeepSpeed, Megatron-LM, and Colossal-AI. We examine bug symptoms, root causes, bug identification and fixing efforts, and common low-effort fixing strategies. Additionally, the distributed nature of these frameworks introduces unique bug root causes, such as allocation strategy error and distributed communication error. Diagnosing and fixing complex bugs remains challenging due to factors like the disconnect between symptoms and root causes, high bug reproduction costs, and low-level or cross-component interactions. Interestingly, we observe that 48% of bug fixes require minimal code changes (<=10 LOC) and follow simple strategies such as conditional logic optimization, parameter handling enhancement, or version compatibility handling, indicating potential for automation. Based on these insights, we offer several implications for improving the reliability of both distributed training and inference frameworks and their dependent LLM projects, while also identifying opportunities to leverage LLM-based tools for automated debugging and repair.

  • 6 authors
·
Jun 12, 2025 1