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Jan 2

Evaluating LLMs at Detecting Errors in LLM Responses

With Large Language Models (LLMs) being widely used across various tasks, detecting errors in their responses is increasingly crucial. However, little research has been conducted on error detection of LLM responses. Collecting error annotations on LLM responses is challenging due to the subjective nature of many NLP tasks, and thus previous research focuses on tasks of little practical value (e.g., word sorting) or limited error types (e.g., faithfulness in summarization). This work introduces ReaLMistake, the first error detection benchmark consisting of objective, realistic, and diverse errors made by LLMs. ReaLMistake contains three challenging and meaningful tasks that introduce objectively assessable errors in four categories (reasoning correctness, instruction-following, context-faithfulness, and parameterized knowledge), eliciting naturally observed and diverse errors in responses of GPT-4 and Llama 2 70B annotated by experts. We use ReaLMistake to evaluate error detectors based on 12 LLMs. Our findings show: 1) Top LLMs like GPT-4 and Claude 3 detect errors made by LLMs at very low recall, and all LLM-based error detectors perform much worse than humans. 2) Explanations by LLM-based error detectors lack reliability. 3) LLMs-based error detection is sensitive to small changes in prompts but remains challenging to improve. 4) Popular approaches to improving LLMs, including self-consistency and majority vote, do not improve the error detection performance. Our benchmark and code are provided at https://github.com/psunlpgroup/ReaLMistake.

  • 15 authors
·
Apr 4, 2024

From Generalized Laughter to Personalized Chuckles: Unleashing the Power of Data Fusion in Subjective Humor Detection

The vast area of subjectivity in Natural Language Processing (NLP) poses a challenge to the solutions typically used in generalized tasks. As exploration in the scope of generalized NLP is much more advanced, it implies the tremendous gap that is still to be addressed amongst all feasible tasks where an opinion, taste, or feelings are inherent, thus creating a need for a solution, where a data fusion could take place. We have chosen the task of funniness, as it heavily relies on the sense of humor, which is fundamentally subjective. Our experiments across five personalized and four generalized datasets involving several personalized deep neural architectures have shown that the task of humor detection greatly benefits from the inclusion of personalized data in the training process. We tested five scenarios of training data fusion that focused on either generalized (majority voting) or personalized approaches to humor detection. The best results were obtained for the setup, in which all available personalized datasets were joined to train the personalized reasoning model. It boosted the prediction performance by up to approximately 35% of the macro F1 score. Such a significant gain was observed for all five personalized test sets. At the same time, the impact of the model's architecture was much less than the personalization itself. It seems that concatenating personalized datasets, even with the cost of normalizing the range of annotations across all datasets, if combined with the personalized models, results in an enormous increase in the performance of humor detection.

  • 2 authors
·
Dec 18, 2023

Therapy as an NLP Task: Psychologists' Comparison of LLMs and Human Peers in CBT

Wider access to therapeutic care is one of the biggest challenges in mental health treatment. Due to institutional barriers, some people seeking mental health support have turned to large language models (LLMs) for personalized therapy, even though these models are largely unsanctioned and untested. We investigate the potential and limitations of using LLMs as providers of evidence-based therapy by using mixed methods clinical metrics. Using HELPERT, a prompt run on a large language model using the same process and training as a comparative group of peer counselors, we replicated publicly accessible mental health conversations rooted in Cognitive Behavioral Therapy (CBT) to compare session dynamics and counselor's CBT-based behaviors between original peer support sessions and their reconstructed HELPERT sessions. Two licensed, CBT-trained clinical psychologists evaluated the sessions using the Cognitive Therapy Rating Scale and provided qualitative feedback. Our findings show that the peer sessions are characterized by empathy, small talk, therapeutic alliance, and shared experiences but often exhibit therapist drift. Conversely, HELPERT reconstructed sessions exhibit minimal therapist drift and higher adherence to CBT methods but display a lack of collaboration, empathy, and cultural understanding. Through CTRS ratings and psychologists' feedback, we highlight the importance of human-AI collaboration for scalable mental health. Our work outlines the ethical implication of imparting human-like subjective qualities to LLMs in therapeutic settings, particularly the risk of deceptive empathy, which may lead to unrealistic patient expectations and potential harm.

  • 4 authors
·
Sep 3, 2024