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Jump to In This Section Home Under Secretary for Management Bureau of Administration Office of Overseas Schools Overseas Schools Advisory Council Projects and Publications Tool Kit for Teens Active Listening Share The most common problem in communication is not listening! A Chinese symbol for "To Listen" is shown below... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.688 | 0.842 | ["education", "communication", "management", "family"] | 442 | Active Listening | topic | 2026-03-18T18:47:34.861794 | [
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r. The right side represents the individual- you. The eyes and undivided attention are next and finally there is the heart. This symbol tells us that to listen we must use both ears, watch and maintain eye contact, give undivided attention, and finally be empathetic. In other words we must engage in active listening! A... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.901 | 0.864 | [] | 493 | Active Listening | topic | 2026-03-18T18:47:34.861884 | [
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we would all do better having learned, practiced. To begin being an active listener we must first understand the four rules of active listening. The Four Rules of Active Listening 1. Seek to understand before you seek to be understood. 2. Be non judgmental 3. Give your undivided attention to the speaker 4. Use silence ... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.918 | 0.694 | ["decision_making"] | 431 | Active Listening | topic | 2026-03-18T18:47:34.861939 | [
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ek to understand before seeking to be understood. When we seek to understand rather than be understood, our modus operandi will be to listen. Often, when we enter into conversation, our goal is to be better understood. We can be better understood, if first we better understand. With age, maturity, and experience comes ... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.689 | 0.85 | [] | 446 | Active Listening | topic | 2026-03-18T18:47:34.861975 | [
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inning of a conversation or listening experience. We need to remember to collect information before we disseminate it. We need to know it before we say it. 2. Be non judgmental. Empathetic listening demonstrates a high degree of emotional intelligence. There is a reason kids do not usually speak with adults about drugs... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.7 | 0.726 | ["philosophy", "decision_making"] | 507 | Active Listening | topic | 2026-03-18T18:47:34.862019 | [
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sk the question unless the intention is to argue. If we would speak to anyone about issues important to them, we need to avoid sharing our judgment until we have learned their judgment. This empathetic behavior is an indicator of emotional intelligence as described in Chapter 3. 3. Give your undivided attention to the ... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.922 | 0.84 | ["decision_making"] | 421 | Active Listening | topic | 2026-03-18T18:47:34.862066 | [
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listening used the eyes and undivided attention. Absolutely important is dedicating your undivided attention to the speaker if you are to succeed as an active listener. Eye contact is less important. In most listening situations people use eye contact to affirm listening. The speaker maintains eye contact to be sure th... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.7 | 0.868 | ["communication", "salary"] | 511 | Active Listening | topic | 2026-03-18T18:47:34.862095 | [
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All primates use eye contact to varying degrees. We should be careful how we use it when listening. If we want to provide undivided attention to a child, a better way to show your attention is to do a "walk and talk" as we discussed in Chapter 2. Walk and talk is such a successful strategy that works well for active li... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.687 | 0.858 | ["strategy"] | 435 | Active Listening | topic | 2026-03-18T18:47:34.862125 | [
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empathic listening is to effectively use silence. To often a truly revealing moment is never brought to fruition because of an untimely interruption. Some of the finest police interrogators, counselors, teachers and parents learn more by maintaining silence than by asking questions. As an active or empathic listener, s... | https://2009-2017.state.gov/m/a/os/65759.htm | Active Listening - State.gov | 2009-2017.state.gov | public_domain | false | 0.906 | 0.85 | [] | 475 | Active Listening | topic | 2026-03-18T18:47:34.862147 | [
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Int J Environ Res Public Health . 2020 Oct 30;17(21):7976. doi: 10.3390/ijerph17217976 Supervisors’ Active-Empathetic Listening as an Important Antecedent of Work Engagement Inga Jona Jonsdottir Inga Jona Jonsdottir 1 School of Business, University of Iceland, 101 Reykjavik, Iceland; karik@hi.is Find articles by Inga J... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.7 | 0.842 | ["education", "philosophy"] | 511 | Active Listening | topic | 2026-03-18T18:47:34.981640 | [
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( http://creativecommons.org/licenses/by/4.0/ ). PMC Copyright notice PMCID: PMC7662981 PMID: 33142984 Abstract Social support from supervisors is a job resource that has been found to be an important antecedent to work engagement. However, there is a knowledge gap in understanding one of the key features of social sup... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.684 | 0.662 | ["innovation", "career", "education"] | 419 | Active Listening | topic | 2026-03-18T18:47:34.981715 | [
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g—and its relation to employees’ work engagement. To bridge this gap, this study explores how supervisors’ active-empathetic listening is associated with employees’ work engagement. Using a national representative sample ( N = 548), the results show that supervisors’ active-empathetic listening has a significant positi... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.7 | 0.838 | ["networking", "education"] | 512 | Active Listening | topic | 2026-03-18T18:47:34.981765 | [
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work engagement equally, with dedication being the most affected by supervisors’ active-empathetic listening. We argue that supportive leadership which uses conscious and active listening-centred communication is highly significant for employees’ work engagement. Therefore, we suggest that organisations experiment in t... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.913 | 0.814 | ["leadership", "communication", "strategy"] | 449 | Active Listening | topic | 2026-03-18T18:47:34.981809 | [
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rategy to increase employees’ engagement at work. Keywords: active-empathetic listening, social support, supervisor, work engagement, work-related well-being 1. Introduction Work engagement is a positive, fulfilling, and emotional state of mind associated with work. Most scholars agree that work engagement is character... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.921 | 0.828 | [] | 423 | Active Listening | topic | 2026-03-18T18:47:34.981847 | [
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on with one’s work (see e.g., [ 1 , 2 , 3 , 4 ]). Several studies have provided empirical evidence that high levels of work engagement are positively associated with job satisfaction (e.g., [ 5 , 6 , 7 ]) and low turnover intention (e.g., [ 8 , 9 , 10 ]). Research findings also indicate that work engagement is a predic... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.3 | 0.746 | ["career", "philosophy"] | 500 | Active Listening | topic | 2026-03-18T18:47:34.981889 | [
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en negatively associated with burnout [ 8 , 13 ]. According to Bakker and Demerouti [ 14 ], Halbesleben [ 15 ], and Bakker et al. [ 2 ], previous research has consistently confirmed the positive relationship between various job resources, such as social support from supervisors, work engagement, and positive work-relat... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.298 | 0.896 | ["career", "networking"] | 504 | Active Listening | topic | 2026-03-18T18:47:34.981937 | [
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work engagement [ 3 , 5 , 6 , 7 , 8 , 13 , 17 ]. Workplace social support refers to employees’ interaction and relationships with supervisors and co-workers. Supportive communication is a key element of social support [ 18 ], and active listening, or supervisors’ listening-centred communication, is a key feature of sup... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.7 | 0.866 | ["communication", "leadership", "networking"] | 511 | Active Listening | topic | 2026-03-18T18:47:34.981973 | [
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l understanding and reduce individuals’ and work teams’ uncertainty and help them feel as if they have control over their work [ 18 ]. However, in spite of a growing body of research on work engagement and social support, there is a need for a better understanding of the key feature of workplace social support—i.e., su... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.896 | 0.858 | ["management", "education"] | 511 | Active Listening | topic | 2026-03-18T18:47:34.982006 | [
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active-empathetic listening as an important part of workplace social support, one which can foster employee work engagement. To achieve this objective, we first review the existing literature on key concepts and previous findings on work engagement in relation to predictors such as social support. We then present our m... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.996 | 0.842 | [] | 478 | Active Listening | topic | 2026-03-18T18:47:34.982039 | [
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her research. 2. Concepts and Prior Research 2.1. Well-Being at Work, Work Engagement, and Social Support Work-related well-being has been characterised by job satisfaction [ 24 , 25 , 26 ]. Further, it has been associated with the absence of mental strain—such as emotional exhaustion, reduced personal accomplishment, ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.389 | 0.846 | ["career"] | 443 | Active Listening | topic | 2026-03-18T18:47:34.982072 | [
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ism or detachment from work [ 8 , 24 , 25 , 27 ]. Previous research, as mentioned before, emphasises that employees’ work engagement is an important predictor of well-being at work. In essence, work engagement determines how employees experience their work. A positive, fulfilling, and affective-motivational state of wo... | https://pmc.ncbi.nlm.nih.gov/articles/PMC7662981/ | Supervisors' Active-Empathetic Listening as an Important ... - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.303 | 0.854 | ["motivation"] | 488 | Active Listening | topic | 2026-03-18T18:47:34.982103 | [
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Active-Listening-Content-1
This corpus was automatically generated by the Deku Corpus Builder for use in RAG-based AI applications.
Dataset Structure
Each record contains:
text: The content textsource_url: Original source URLsource_title: Title of the source documentsource_domain: Domain of the sourcelicense_type: License classification (e.g.public_domain,cc_by,cc_by_sa)attribution_required: Boolean — True for CC BY / CC BY-SA and other attribution-required licensesattribution_text: Formatted Creative Commons attribution string (empty if not required)license_url: URL to the CC license deed (empty if not required)relevance_score: Relevance to the subject (0-1)quality_score: Content quality score (0-1)topics: JSON array of detected topicscharacter_count: Length of the textsubject_name: The subject this content relates tosubject_type: "personality" or "topic"extraction_date: When the content was extractedembedding: Pre-computed 384-dimensional embedding vector
Attribution
0 of 1,246 chunks in this corpus require attribution under their source license.
When building lessons from these chunks, the attribution_text field must be surfaced
in the lesson output per the Legend Leadership Attribution Tracking Spec.
Usage
from datasets import load_dataset
dataset = load_dataset("PhillyMac/Active_Listening_Content_1")
# Access attribution-required chunks
for item in dataset["train"]:
if item["attribution_required"]:
print(item["attribution_text"])
Integration with RAG
This dataset is designed to be integrated with existing embedded corpuses. The embeddings use the sentence-transformers/all-MiniLM-L6-v2 model, compatible with FAISS indexing.
License
Content is sourced from public domain and Creative Commons licensed materials.
See individual license_type fields for per-chunk licensing details.
Generated By
Deku Corpus Builder - An automated corpus building system for AI applications.
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