order_id
stringlengths
13
13
delivery_time
stringdate
2024-10-12 11:26:12
2025-10-12 11:08:43
on_time
bool
2 classes
satisfaction_rating
int64
1
5
nps
int64
-92
100
issue_type
stringclasses
6 values
ORD-009027220
2024-12-04 11:40:15
true
4
64
address_issue
ORD-003627059
2025-03-19 10:25:29
true
5
64
none
ORD-007953409
2025-02-07 10:33:14
true
2
58
damaged
ORD-001654904
2025-08-20 17:04:57
false
3
18
none
ORD-006761752
2024-12-09 18:55:42
true
3
1
rude_service
ORD-000784264
2025-04-20 17:06:08
true
4
54
none
ORD-004934425
2025-09-01 07:17:56
true
3
86
none
ORD-006739838
2025-01-14 00:00:45
true
3
42
none
ORD-007055869
2025-02-21 21:15:22
true
3
20
rude_service
ORD-005630704
2025-09-12 04:20:12
true
4
16
none
ORD-005705838
2025-05-09 03:30:31
true
4
47
none
ORD-000012288
2024-12-03 01:36:53
true
4
34
none
ORD-005323306
2025-09-23 08:28:41
true
4
-5
damaged
ORD-008658934
2025-02-27 18:50:36
true
4
27
none
ORD-007239993
2025-03-22 16:28:01
true
3
100
damaged
ORD-008707685
2025-08-01 22:10:25
true
3
7
address_issue
ORD-003235050
2025-09-15 16:48:08
true
5
65
none
ORD-001529331
2025-07-08 09:44:42
true
5
17
damaged
ORD-006873816
2025-01-08 06:39:28
true
4
39
rude_service
ORD-005464815
2024-12-14 02:50:37
true
3
30
none
ORD-003598214
2025-08-07 12:21:24
true
4
55
damaged
ORD-004666910
2024-10-28 13:27:59
true
3
25
none
ORD-004897005
2025-01-03 17:16:16
true
5
-2
address_issue
ORD-008757465
2025-01-10 21:29:08
true
5
55
none
ORD-001345247
2025-04-09 22:48:59
true
4
18
none
ORD-009277927
2025-05-27 11:57:08
true
4
35
none
ORD-006065862
2025-08-05 01:59:24
true
5
76
none
ORD-003901701
2025-05-21 06:34:22
true
3
48
damaged
ORD-007503338
2025-01-31 19:34:26
true
3
42
none
ORD-000941032
2025-04-11 13:29:44
true
3
88
none
ORD-005767124
2025-07-18 05:34:06
true
4
35
late
ORD-001683081
2024-11-09 23:41:07
true
4
29
none
ORD-000080417
2025-10-09 01:51:46
true
3
26
none
ORD-005220356
2024-11-27 23:22:58
true
5
31
address_issue
ORD-009785935
2025-09-21 08:38:02
false
4
31
none
ORD-001234101
2025-06-05 14:32:41
true
3
-8
none
ORD-006600811
2024-10-15 22:02:51
false
4
28
none
ORD-007905793
2025-06-27 15:06:41
true
4
20
late
ORD-008527090
2025-01-24 14:55:14
false
3
-23
late
ORD-004316722
2024-10-29 18:47:36
true
5
63
rude_service
ORD-000413159
2025-05-28 15:47:04
true
4
6
none
ORD-002472042
2025-02-05 15:03:44
false
3
14
none
ORD-005312407
2025-01-05 22:47:02
true
5
1
none
ORD-002344359
2025-03-07 03:25:43
true
4
12
damaged
ORD-000792730
2024-11-11 19:05:07
true
3
8
none
ORD-006344295
2025-09-21 22:42:27
true
4
25
damaged
ORD-002685825
2025-04-16 15:14:38
true
4
77
address_issue
ORD-002368736
2025-01-12 00:56:54
true
5
0
none
ORD-005967608
2025-05-03 20:49:04
true
3
0
none
ORD-002855176
2025-01-13 19:20:07
true
4
16
none
ORD-009575997
2025-01-21 21:29:31
false
4
0
none
ORD-009895469
2025-01-20 05:27:33
true
5
16
none
ORD-003867264
2025-06-03 23:25:47
false
2
20
damaged
ORD-001281920
2024-11-10 21:18:41
true
4
46
none
ORD-002992303
2025-05-09 08:36:10
true
5
6
none
ORD-005760008
2025-05-15 03:41:16
true
5
19
wrong_item
ORD-000231709
2024-12-27 07:48:06
true
4
28
none
ORD-004043619
2025-04-23 23:11:27
true
3
56
none
ORD-009129912
2024-11-29 19:28:23
true
4
31
none
ORD-001740727
2025-07-05 17:41:17
true
5
28
late
ORD-008007396
2025-04-15 04:32:13
true
5
25
none
ORD-005786462
2025-03-11 03:30:44
true
4
43
none
ORD-004327346
2024-12-06 20:18:13
true
2
22
late
ORD-008871221
2024-10-19 13:11:47
true
5
-6
none
ORD-002443803
2025-07-17 06:31:41
true
3
62
none
ORD-003156949
2025-07-15 20:01:20
false
2
27
none
ORD-003232024
2024-12-24 00:07:43
true
4
80
address_issue
ORD-006120391
2024-12-01 21:59:28
true
3
60
rude_service
ORD-006490660
2025-07-12 21:24:56
true
4
23
none
ORD-009038977
2024-11-01 15:47:35
false
3
-7
none
ORD-008310359
2025-05-18 19:03:16
true
3
12
none
ORD-000449028
2025-10-09 15:50:02
true
4
56
none
ORD-002273220
2025-02-26 15:52:29
true
5
33
none
ORD-009032094
2024-11-20 02:58:47
false
3
-4
none
ORD-006747531
2025-01-17 11:12:08
true
3
46
damaged
ORD-007370302
2025-02-10 06:46:15
true
3
46
none
ORD-009097932
2025-06-08 05:37:49
true
4
56
none
ORD-007066905
2025-01-28 08:43:51
false
3
2
none
ORD-004923367
2025-07-23 12:25:26
true
3
26
rude_service
ORD-005862531
2025-03-19 02:11:18
true
4
100
wrong_item
ORD-009190893
2025-10-02 23:42:24
true
4
22
none
ORD-008879750
2025-04-10 07:36:36
true
2
-6
late
ORD-009633771
2025-07-19 02:09:08
true
5
54
none
ORD-000452500
2025-06-20 22:12:37
true
4
19
none
ORD-002665071
2025-05-08 21:12:08
true
5
27
damaged
ORD-005160994
2025-07-09 23:41:07
true
3
10
none
ORD-001434755
2025-09-23 20:34:25
true
4
38
rude_service
ORD-004035052
2025-05-23 18:40:17
false
2
-19
none
ORD-001115288
2025-05-28 19:22:51
true
5
73
none
ORD-005730850
2024-10-29 00:38:06
true
4
58
none
ORD-003436463
2024-12-03 01:41:38
true
4
37
none
ORD-008449336
2025-03-31 13:14:00
true
4
0
none
ORD-004534953
2025-03-27 19:24:44
true
5
37
none
ORD-002816743
2025-07-14 10:36:00
true
3
50
rude_service
ORD-005849839
2025-07-16 01:18:10
true
4
23
late
ORD-005231923
2025-06-26 19:05:15
true
4
24
late
ORD-008385089
2025-07-23 01:27:36
true
3
73
none
ORD-004991488
2025-05-19 20:31:30
true
5
46
rude_service
ORD-007749824
2025-06-27 23:59:53
true
5
46
none
ORD-008135046
2025-02-06 21:23:55
true
4
63
damaged